The customer journey or overall customer experience is a hot topic these days with marketers. Brands are realizing more and more that consumers are in a dominant position during the buying process and that affects

Top Five Must do’s When Starting a Marketing Automation Project
Once you’ve decided that you need a marketing automation solution you have two choices: you can jump right in and starting setting it up and try to figure it out, or you can take a

Powering your customer journey – CRMUG Summit
Speaking on customer journey and the technology that powers it. Reno Nevada is treating us well!